Legal
This policy explains how inquiry data submitted through the 3M building materials website is collected, used, and retained when you request technical data or engineering support.
Forms may capture name, work email, phone, company, country, inquiry type, and project notes you choose to share. Server logs may record IP address, browser type, and pages visited for security and diagnostics.
We use submitted details to route requests to application engineers, prepare TDS packages, schedule substrate trials, and improve documentation clarity. We do not sell personal information to unrelated third-party marketers.
Data may be shared with affiliated technical teams, logistics partners shipping sample kits, or processors that host form infrastructure under confidentiality obligations. Legal disclosure may occur when required by regulation or court order.
Inquiry records are retained for as long as needed to support active projects and quality traceability, then archived or deleted according to internal records schedules.
You may request access, correction, or deletion of personal data associated with an inquiry by emailing the address on the Contact page. Marketing preferences, if any, can be updated through the same channel.
We apply administrative and technical controls appropriate to B2B inquiry handling. No transmission method is perfectly secure; avoid sending sensitive personal identifiers in open message fields.